Privacy Policy

Introduction

Trident Technology Co., Ltd. ("Trident", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• • Personal identification information (name, email address, phone number, company name) that you voluntarily provide through our contact forms.
• • Technical data such as your IP address, browser type, operating system, referring URLs, and pages visited, collected automatically through cookies and similar technologies.
• • Usage data including how you interact with our website, which pages you visit, and the time spent on each page.

How We Use Your Information

We use the information we collect for the following purposes:

• • To respond to your inquiries and provide customer support.
• • To improve our website, products, and services.
• • To send periodic communications related to your inquiry or our services, with your consent.
• • To comply with legal obligations and protect our rights.
• • To analyze website usage and optimize user experience.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• • When required by law, regulation, or legal process.
• • To protect the rights, property, or safety of Trident, our users, or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security assessments. As an ISO 27001 certified organization, we maintain rigorous information security management practices. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• • The right to access and receive a copy of your personal data.
• • The right to request correction of inaccurate data.
• • The right to request deletion of your personal data.
• • The right to withdraw consent at any time.
• • The right to lodge a complaint with a supervisory authority.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: